1) Eligibility
- You must be aged 16 or over on the day of the course.
- You must have a PPS Number (ROI) or NI Number (Northern Ireland).
2) What to bring on the day
- One current passport-sized colour photograph.
- Valid photo ID: passport, driver’s licence, or Public Services Card.
- Your PPS (or NI) number.
- Important: If you arrive without your PPS/NI number or the required passport photo, your application cannot be processed.
3) Language requirements
- All courses are delivered in English; fluent English is required to participate and complete assessments safely.
- If you’re unsure about your English proficiency, please phone us before booking.
- For translated course options, please contact SOLAS for guidance and availability: SOLAS Course Information.
4) Attendance, punctuality and conduct
- Please arrive in good time. Late arrivals cannot be admitted and will forfeit the course fee.
- No refunds are issued for no-shows or late arrivals.
- Participants must follow tutor instructions and venue safety rules at all times.
5) Cancellations, transfers and refunds
- Cancellations or transfer requests must be made at least 48 hours before your course start time.
- Cancellations within 48 hours, late arrivals, or no-shows are non-refundable.
- Transfers are subject to availability and adherence to the same notice period.
6) Provider cancellation or changes
- We may cancel or reschedule a course at short notice (e.g., low numbers, venue issues, or non-conformance with SOLAS requirements).
- If we cancel, you will be offered a free reschedule or a full refund of the course fee.
7) Certification and Safe Pass Card (SOLAS Safe Pass)
- SOLAS issues the Safe Pass Card to the tutor, typically about five working days after upload. Delays may occur where there are errors or queries on the application.
- Safe Pass cards are valid for four years; a new card is issued upon successful completion of a renewal course.
8) Personal details and data accuracy
- Your full legal name, date of birth and PPSN/NI number must match SOLAS records for a card to be issued.
- If details do not match the SOLAS database, a card cannot be issued until the information is corrected. It is the participant’s responsibility to provide accurate details on the SOLAS Safe Pass application form.
- Personal data is handled in line with SOLAS processes and applicable data protection law.
9) Lost, missing or replacement cards
- Once cards are issued and dispatched by SOLAS/the designated printer and provided to the learner, SIE Safety Training Ltd is not responsible for loss, delays or issues in the post.
- For replacement or reissue queries, please contact SOLAS or follow the instructions via approved SOLAS channels: SOLAS Course Information.
10) Special assistance
- If you have learning needs or require reasonable accommodations, please contact us in advance. We’ll advise on available options and the SOLAS process.
- Where translated or interpreter-supported courses are required, please liaise with SOLAS for approved arrangements.
11) Payment terms
- Course fees are payable at booking unless otherwise agreed in writing.
- Your fee includes the training and the administration of the SOLAS Safe Pass Registration Card per SOLAS programme arrangements.
12) Contact
- Phone: +353 (0)89 462 0150
- Email: damien.barry1974sie@gmail.com
- Website: https://siesafetytraining.ie/